Billing Terms and Conditions

💳 Billing Terms and Conditions – Lunexo

These Billing Terms and Conditions govern all payments and transactions made through Lunexo. By placing an order, you agree to these terms.

1. Payment Methods

We accept the following payment methods:

  • Major credit and debit cards (Visa, Mastercard, American Express)
  • PayPal and other secure payment gateways available at checkout

All payments are processed securely via trusted third-party providers. Lunexo does not store your payment details.

2. Payment Authorization

  • By placing an order, you authorize Lunexo to charge the total amount of your order, including applicable taxes and shipping fees.
  • If your payment cannot be authorized, we may cancel your order and contact you.

3. Pricing

  • All prices are listed in the applicable currency and include any applicable VAT or taxes, unless stated otherwise.
  • Prices are subject to change without prior notice.
  • Any errors in pricing on the website will be corrected, and you will be notified if there is a change in the total amount of your order.

4. Order Confirmation

  • After successfully placing your order, you will receive a confirmation email with your order details.
  • The confirmation email does not guarantee acceptance of your order; orders are subject to availability and approval.

5. Billing Errors

  • If you notice any billing errors, please contact us immediately at shoplunexo@gmail.com or 070 4783 2029.
  • We reserve the right to correct any errors, including refunds or additional charges if necessary.

6. Refunds

  • Refunds are processed according to our Return & Refund Policy.
  • Any refund will be issued to the original payment method used during purchase.
  • Refunds may take 5–10 business days to appear in your account depending on your bank or payment provider.

7. Security

  • All transactions are encrypted and processed using industry-standard security protocols.
  • You are responsible for maintaining the confidentiality of your payment information.

8. Contact Information

If you have any questions regarding billing or payments, please contact us:

  • Email: shoplunexo@gmail.com
  • Phone: 070 4783 2029
  • Address: 23 The Crescent, Salford M5 4PF, United Kingdom