Terms of service

Terms of Service – Lunexo

These Terms of Service govern your use of our website and services. By accessing or purchasing from Lunexo, you agree to be bound by these terms.

🛍️ 1. General Conditions

  • By using this site, you confirm that you are at least 18 years old or have permission from a legal guardian
  • You agree not to use our products for any illegal or unauthorized purpose
  • We reserve the right to refuse service to anyone at any time

🛒 2. Products & Services

  • All products are subject to availability
  • We reserve the right to limit quantities or discontinue products at any time
  • We make every effort to display product details accurately, but we do not guarantee that descriptions or images are error-free

💳 3. Pricing & Payments

  • All prices are listed in the applicable currency and may change without notice
  • We reserve the right to correct pricing errors at any time
  • Payments are processed securely through trusted third-party providers

🚚 4. Shipping

  • Delivery times are estimates and may vary depending on location and external factors
  • We are not responsible for delays caused by carriers or customs
  • Customers are responsible for providing accurate shipping information

🔄 5. Returns & Refunds

  • Our Return & Refund Policy applies to all purchases
  • By placing an order, you agree to the terms outlined in that policy

⚠️ 6. Order Acceptance & Cancellation

  • We reserve the right to cancel or refuse any order for reasons including:
    • Suspected fraud
    • Incorrect pricing
    • Product unavailability
  • If your order is cancelled, you will receive a full refund

📧 7. Account & Information Accuracy

  • You agree to provide current, complete, and accurate information
  • You are responsible for maintaining the confidentiality of your account details

🛡️ 8. Limitation of Liability

  • Lunexo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services
  • Our liability is limited to the maximum extent permitted by law

🔐 9. Privacy

  • Your personal information is handled according to our Privacy Policy

⚖️ 10. Governing Law

These Terms are governed by the laws of the United Kingdom, including the Consumer Rights Act 2015.

🔄 11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page.

📩 12. Contact Information

If you have any questions about these Terms, you can contact us:

  • Email: shoplunexo@gmail.com
  • Phone: 070 4783 2029
  • Address: 23 The Crescent, Salford M5 4PF, United Kingdom